All products purchased from this website will be dispatched within 3 to 4 business days of order placement from our distribution center in Singapore.

All parts and accessories purchased from this website are shipped from our Australian Distribution center. Estimated delivery times are 10 business days.

Please note: At peak times and during COVID these times may vary.

Orders over $100 are delivered free of charge to all locations in Singapore.

Orders under $100 have a delivery charge based on weight and size of item(s). Delivery charges range from $14.00 to $20.00 (+GST).


Courier Contact Details

A) Products shipping from Singapore - Ninja Van Singapore:

Customer service hotline for parcel issues +65 6602 8271

Customer service email for parcel issues

Corporate accounts and business-related email


B) Parts and accessories shipping from Australia - Australia Post:

Phone: 13 POST (13 7678) from within Australia

+61 3 8847 9045 from overseas

Contact hours: 8am - 6pm AEST (Monday - Friday)

Otherwise please contact us and we will follow up Australia Post for you.

All products are in stock, unless otherwise stated next to the item.